FAQ

Van der Valk is divided into two groups. Valk Exclusief is the umbrella for 42 Van der Valk hotels & Restaurants. Valk Exclusief has its own account system and exclusive deals. An overview of all Valk Exclusief hotels can be found here.

No, you can book on all websites of our participating hotels with your Valk Account. You can easily log in with your Valk account on every Valk Exclusief website, both on the hotel sites and the umbrella websites.

Our offers that apply to all Valk Exclusief hotels can be booked via valkvoordeel.nl.

Check-in is allowed from the age of 18. Minors must always be accompanied by a parent/legal guardian (minimum 25 years old). However, the possibilities may vary per hotel. Please contact the desired hotel for more information.

This is a reservation with the most advantageous available rate: non-refundable rate. You must pay this reservation directly online during booking, and it cannot be canceled or changed thereafter.

This is a reservation that must be paid online 24 hours before check-in time, otherwise the reservation will be automatically canceled.

Below you will find an overview of the cancellation conditions of our rates.

• Free cancellation until: Regular rate 12:00 on the day of arrival
• Non-refundable rate: Not cancellable
• Flexible rate: Up to 24 hours before check-in time

Nee, elk hotel hanteert zijn eigen annuleringsvoorwaarden voor verschillende kamertypes zoals suites en gezinskamers. Deze specifieke voorwaarden kan u terugvinden op de bevestiging van de reservering.

Yes. It is possible to stay with your pet at a large number of Valk Exclusief locations. Clickhere to see at which Valk Exclusief hotels it is possible to stay with your pet.

This is a reservation with the most advantageous available rate: non-refundable rate. You must pay this reservation directly online during booking, and it cannot be canceled or changed thereafter.

This is a reservation that must be paid online 24 hours before check-in time, otherwise the reservation will be automatically canceled.

Below you will find an overview of the cancellation conditions of our rates.

• Free cancellation until: Regular rate 12:00 on the day of arrival
• Non-refundable rate: Not cancellable
• Flexible rate: Up to 24 hours before check-in time

No, each hotel applies its own cancellation conditions for different room types such as suites and family rooms. You can find these specific conditions on the reservation confirmation.